Terms of Use

Olive & Rose LLC — oliveandrose.net 

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Last updated and effective: September 17, 2026 (version 2026-09-18)

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These Terms of Use ("Terms") govern your use of the website https://www.oliveandrose.net (the "Site") and, together with Part B below, the Accreditation Assistant subscription service (the "Service"). By using the Site you accept these Terms and our Privacy Policy. By subscribing to the Service you additionally accept the Data Processing Addendum ("DPA"), which governs how we handle your school's data.

 

Part A — Use of the Site

1. Use of this Site

By entering this Site you validate your acceptance of these Terms, which along with our Privacy Policy govern the relationship between you and Olive & Rose LLC ("Olive & Rose," "we," "us") in connection with the Site.

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2. Consulting services; booking policy

Consulting engagements purchased through the Site are subject to the booking terms presented at purchase: payment is required to confirm a booking; cancellations require at least 7 days' notice and are subject to a $500 cancellation fee; no-shows may be rescheduled at our discretion. Reselling Olive & Rose Education products or services purchased from this Site is strictly prohibited.

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3. Third-party links
External links are provided for convenience only. We do not endorse, promote, support, sanction, prepare, or contribute to linked websites and are not responsible for their content or practices.

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4. Intellectual property
The Site and its content — including its look, layout, design, appearance, graphics, and all materials we author — are owned by Olive & Rose LLC and protected by applicable intellectual-property law. Unauthorized reproduction is prohibited.

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Part B — The Accreditation Assistant (Subscription Service)

This Part applies when your school subscribes to the Accreditation Assistant.

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5. What the Service is

The Service is a web application (at app.oliveandrose.net) where your school uploads institutional accreditation documentation and receives organizational and analytical assistance: document organization against the ACSI Inspire blueprint, readiness reporting, AI-generated draft self-assessment content, downloadable formatted reports, and export of your organized documentation.

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6. Drafts only — your school authors its accreditation submission

The Service organizes, audits, and drafts; it does not author. All draft ratings, narratives, and report content produced by the Service are starting points that your school must review, edit, and approve. Your school remains solely responsible for every submission it makes to ACSI or any accrediting body.

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No accreditation guarantee. The Service does not guarantee any accreditation outcome, decision, or timeline by ACSI or anyone else.

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Independence. Olive & Rose LLC is an independent company. The Service is not affiliated with, endorsed by, or sponsored by the Association of Christian Schools International (ACSI). ACSI, ACSI Inspire, and related marks are the property of their respective owners and are referenced only to describe the accreditation framework the Service helps schools prepare for.

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AI-generated content. Draft content is produced with the assistance of large language models operated by the third-party AI providers identified in our Privacy Policy and in the DPA's subprocessor list. AI output can be incorrect or incomplete. You must independently review, edit, and verify draft content before relying on it or including it in any accreditation submission. On request, we will confirm whether and how generative AI was used to produce any part of your school's deliverables (john@oliveandrose.net).

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7. Accounts and access

Access to the Service requires a Site member account and an active subscription. You are responsible for safeguarding your login credentials and for all activity under your account. Each subscription covers one school; access is for the school's authorized staff and may not be shared outside the school or resold.

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8. Subscription, billing, plan changes, and cancellation

Billing. The Service is billed as a recurring monthly subscription through the Site's checkout (processed by Wix and its payment providers) at the price shown at purchase. Prices may change with at least 30 days' notice; changes apply at your next billing cycle.

 

Storage Plan (between accreditation cycles). Between accreditation cycles you may switch your school to the lower-priced Storage Plan, a separate subscription purchased through the Site's checkout at the price shown there. When you request the switch, your full subscription stops renewing and runs through the end of its current billing period. On the Storage Plan your school's data (documents, binder organization, and generated reports) is retained in full. You may continue to upload documents, which are filed into your binder, and to view your binder and report history on screen. Evidence analyses, report generation, report file downloads, the binder export, and accreditation-cycle changes are unavailable until you return to the full plan. You may return to the full Service at any time by subscribing to it again; any active Storage Plan billing then stops at its next payment date. We may send you service-related reminders tied to your accreditation timeline while on the Storage Plan.

 

Pause (by arrangement). We may, by arrangement, pause billing on a subscription; while paused, your school's data is retained and Service functions are locked until the pause is lifted.

 

Cancellation. You may cancel at any time, effective at the end of the current billing period. After cancellation or lapse, your data is retained for a 90-day grace period (during which you may resubscribe, switch to the Storage Plan, or request an export), after which it is deleted in accordance with the DPA.

 

No refunds for partial billing periods, except where required by law.

9. Acceptable use — no personal information, ever
The Service is designed for institutional documentation only (policies, handbooks, board minutes, plans, schedules, budgets-as-documents, and similar evidence). You agree that you will not upload personal information that could identify an individual — including student personally identifiable information (rosters, gradebooks, transcripts, IEP/504 records, health records, or any document containing student names alongside grades or identifiers) and personal contact details (personal phone numbers, email addresses, and street addresses) — and that you will redact such information before uploading, as detailed in the Data Responsibility Acknowledgement presented in the app.

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The Service automatically screens uploads and refuses files that appear to contain personal information; a refused file is never stored or processed and its contents are deleted immediately. We may suspend accounts that repeatedly attempt to upload prohibited content.

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You also agree not to: upload malware or unlawful content; probe, overload, or disrupt the Service; attempt to access another school's data; or use the Service to build a competing product.

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10. Your data and our roles
As between you and us, your school owns its uploaded documents and the reports generated for it. You grant us the limited rights needed to operate the Service (to store, process, analyze, and render your content, including via the subprocessors listed in the DPA). Our processing of your school's data is governed by the DPA. We own the Service itself — its software, design, prompts, report formats, and the original portions of its reference content.

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Third-party accreditation materials. Accreditation standards, indicators, checklists, rubrics, and related framework materials referenced or displayed by the Service — including ACSI's — remain the property of their respective owners. They are presented within the Service solely to support your school's accreditation preparation and are not licensed to you by Olive & Rose beyond that in-Service display; nothing in these Terms transfers any rights in them.

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11. Confidentiality of the Service

Some of what makes the Service work is not public — including its prompts, evaluation logic and thresholds, internal document structures, report-generation methods, and any other non-public information about how the Service is built or operated that your school may learn through its subscription (together, "Service Confidential Information"). Your school agrees to keep Service Confidential Information confidential: use it only for your school's own use of the Service, share it only with your school's authorized staff who need it, and do not disclose it to anyone else.

This obligation does not apply to information that is or becomes publicly available through no fault of yours, that your school lawfully knew before we disclosed it, or that the law requires your school to disclose (where permitted, tell us first so we can seek protection).

Your school's data is not covered by this Section — it runs the other way. Your school's documents and reports belong to your school (Section 10), and our obligation to keep your data confidential is set out in the DPA. Nothing in this Section limits your school's ability to use and share its own reports — with ACSI, your visiting team, your board, or your school community.

12. No reverse engineering or scraping

Your school agrees not to — and not to permit or help anyone else to:

• reverse engineer, decompile, or disassemble the Service, or otherwise attempt to derive its source code, prompts, models, evaluation logic, or thresholds;

• scrape, crawl, or systematically extract content, outputs, or data from the Service, including by automated means;

       probe the Service with test inputs to map or reconstruct how it evaluates documents; or

• use the Service, its outputs, or Service Confidential Information to benchmark, train, or build a competing product or service (this extends Section 9's prohibition on using the Service to build a competing product).

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These restrictions apply except to the limited extent applicable law expressly permits an activity despite a contractual prohibition. Normal use is never a violation of this Section: uploading your school's documents, downloading your reports and binder, and sharing them with your accreditation stakeholders is exactly what the Service is for.
 

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13. Availability and changes

We aim for high availability but the Service is provided "as is" and "as available." We may modify features, perform maintenance, or discontinue the Service; if we discontinue it entirely we will give at least 60 days' notice and an opportunity to export your data.

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14. Accessibility

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We are committed to making the Site and the Service usable by everyone, including people who rely on assistive technology. The Service's web application is designed and built to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. As of the version date above, our most recent assessment — automated WCAG 2.1 A/AA scanning of the application's screens and states, accessibility lint rules applied to all interface code, and manual keyboard and screen-reader checks — found no known Level A or AA failures, and accessibility checks run as part of our release process. Conformance is implemented directly in the product's code; an optional accessibility toolbar on our marketing Site provides supplementary display adjustments for visitors who prefer them, and our conformance work does not depend on it.

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Reports generated by the Service are delivered as structured Word documents; if your school needs a report in another format, contact us and we will accommodate where we reasonably can. Some experiences run on third-party platforms we do not control (including Wix sign-up, checkout, and billing interfaces), and documents your school uploads render as your school authored them.

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If you encounter an accessibility barrier anywhere on the Site or in the Service, tell us at john@oliveandrose.net (subject "Accessibility"); we aim to respond within 2 business days and to remedy confirmed barriers promptly. This Section describes our accessibility practice and commitments; it is a statement of practice, not a performance warranty.

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15. Disclaimer of warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, for both the Site and the Service.

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16. Limitation of liability

To the fullest extent permitted by law: (a) we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data; and (b) our total aggregate liability arising out of or relating to the Site, the Service, or these Terms shall not exceed the subscription fees your school paid to us in the twelve (12) months preceding the event giving rise to the claim. We are not liable for the acts, omissions, outages, or breaches of third-party platforms (including Wix, Google Cloud, Anthropic, Pinecone, or Resend), except as set out in the DPA for our own configuration and operation of the Service.

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17. Indemnification

Your school agrees to indemnify and hold harmless Olive & Rose LLC from claims, damages, losses, or expenses arising from: content your school uploads (including any student personal information uploaded in breach of Section 9); your school's accreditation submissions; or your school's violation of these Terms or applicable law — except to the extent caused by our gross negligence or willful misconduct.

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18. Changes to these Terms

We may update these Terms. For material changes affecting the Service, we will post the updated version with a new version date and the app will ask you to re-accept before continued use. Continued use of the Site after changes are posted constitutes acceptance.

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19. Governing law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws principles.

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20. Your rights and contact
California and European residents may request access to, correction of, or deletion of personal data as described in our Privacy Policy. Questions about these Terms: john@oliveandrose.net (Olive & Rose LLC, Phoenix, AZ, USA).